Frequently Asked Questions About Water Heaters

This could be due to a failed heating element, a tripped breaker, or to an issue with the pilot light (for gas units),  We can quickly diagnose and resolve the problem.

Your water heater may be too small for your needs, or sediment buildup could be affecting its performance. 

Shut off the water supply and power or gas to the unit, then give us a call. Some leaks can be repaired, but if the tank itself is leaking, replacement is likely needed.

If you notice rusty water coming from the hot water taps, your tank may be corroding on the inside. Time to get it inspected.

This typically means sediment buildup at the bottom of the tank. Flushing may help, and if not, we can take further steps including replacement.

If the unit is over 10 years old, leaking, or frequently needing repairs, replacing it is usually the best long-term solution.

Leaks from fittings or valves can often be repaired. However, if the tank itself is leaking, it’s probably time for a new one.

Most repairs range between $150 and $500 depending on the issue.

Standard tank models typically cost $1200 to $1,800 installed, depending upon the size and complexity of the installation. Tankless units range from $2,000 and up depending on configuration.

Unless you prefer cold showers and dirty dishes, proactive replacement helps avoid the inconvenience and potential water damage caused by a sudden failure.

Installation usually takes 2 to 4 hours. Switching to a different type, like tankless, may take longer.

We recommend using a licensed professional to avoid safety risks, voided warranties, or code violations.

Some localities require a permit, and we handle that process for you if needed.

Annual flushing, checking the pressure relief valve, and inspecting the anode rod can all help extend the life of your water heater.

Once a year is typically recommended to prevent sediment buildup.

Tank heaters store hot water, while tankless systems heat water as needed. Tankless models are more efficient but have a higher upfront cost.

With proper maintenance, tankless units can last 20 years or more.

It depends on your household size, water usage, and budget. We can help you evaluate the best option.

Yes, though it may involve upgrading your plumbing, gas lines, or electrical service.

Yes, they only heat water when needed, which can reduce energy use by 25–35% compared to standard tank models.

Yes. Many utility companies and governments offer rebates for ENERGY STAR-rated and tankless units. We can help you check for current incentives.

Choose an energy-efficient model, insulate pipes, and set your thermostat to 120°F for optimal savings.

Not always. The key is choosing a size that fits your household’s actual hot water usage without wasting energy.

We offer same-day and next-day service for most appointments, including emergency support when needed.

Turn off the water supply and the power or gas to the unit, then contact us right away for emergency assistance.